Mcb77 Privacy Policy
Your personal information is completely safe with us. mcb77 places the highest importance on the privacy of users in Bangladesh and follows internationally recognised security standards to protect your data.
Information We Collect
Account Information
When you register at mcb77, we collect your name, email address, mobile number, and date of birth. This information is essential for creating your account and verifying your identity. It is also used to confirm each user's age in accordance with Bangladesh's regulatory requirements. We never store your password in plain text — it is always kept in encrypted form. You can update your profile information at any time from your account settings.
Device & Browser Information
When you use the mcb77 platform, we automatically collect your device type, operating system, browser version, and IP address. This information helps us resolve technical issues and maintain platform security. If you use the mobile app, we may also collect your device ID and network information. This data is not used to identify you personally — it is analysed in aggregate to improve the overall user experience. Device information also plays a key role in detecting suspicious logins and unauthorised access attempts.
Payment & Financial Information
When you transact on mcb77, we collect your payment method details, such as your mobile banking number (bKash, Nagad, Rocket) or bank account information. BDT transaction records, along with deposit and withdrawal history, are stored securely. Full card numbers or PINs are never stored on our servers — all payments are processed exclusively through trusted third-party secure gateways. Financial data is also used for anti-money laundering purposes and fraud detection. If any unusual transaction is flagged, we notify the relevant user immediately.
Usage Information
We automatically collect data on how long you spend on the platform, which games or betting categories you use most, and what types of entertainment you prefer. This usage data helps us deliver a personalised experience. We also analyse betting patterns to support responsible gaming. Login times, session durations, and page visit data are recorded as part of our security monitoring. This information helps us identify areas of the platform that need improvement.
How We Use Your Data
Mcb77 uses collected data only for specific, legitimate purposes. Verifying user identity and maintaining account security are our primary goals. We may also use your information to provide personalised entertainment recommendations, bonus offers, and promotional messages tailored to your preferences. Data is further used for payment processing, approving deposits and withdrawals, and maintaining transaction records. Our customer support team can access account information to resolve your issues promptly.
- To create accounts, log in, and verify identity
- To process BDT transactions and maintain financial records
- To prevent fraud and unauthorized access
- To improve platform services and resolve technical issues
- To promote responsible gaming and identify problematic betting patterns
- To meet legal obligations and comply with regulatory requirements
- To send you relevant offers and notifications (you can opt out at any time)
We do not sell any user data to third parties for marketing purposes. Maintaining transparency in data processing is a core principle at mcb77, and we always use your information on the basis of your consent.
Cookies & Tracking Technologies
What Are Cookies and Why We Use Them
Cookies are small text files stored in your browser that make your next visit smoother and more personalised. mcb77 uses cookies to remember your login status, save your language preferences and settings, and maintain session security. We obtain your consent before placing any non-essential cookies. Performance cookies help us understand which parts of the site are used most, allowing us to improve the experience over time. You can manage or delete cookies through your browser settings at any time, though doing so may limit some platform functionality.
Analytics & Tracking
We use internal tracking methods to analyse platform usage patterns. All data derived from this analysis is fully anonymised and is never used to identify any individual user. By analysing the usage of local payment methods, we work to ensure more convenient payment options for users in Bangladesh. No third-party advertising trackers or scripts are used on our platform. Protecting your privacy is the guiding principle behind every technical decision we make.
Data Retention & Security Measures
Mcb77 uses industry-standard security technology to protect user data. Our servers and databases are fully encrypted and undergo regular security testing. User data is not retained beyond the period for which it is needed — once an account is closed, data is deleted unless retention is required by law. Our security team monitors systems around the clock and responds swiftly to any suspicious activity.
All data transfers are secured with 256-bit encryption.
Multiple layers of firewall protection are active at the server level.
Two-factor authentication is available for added security on your account.
Our systems are regularly audited by independent security experts.
In the event of a data breach, we are committed to notifying affected users within 72 hours. Our ongoing investment in data protection reflects our belief that trust is a platform's most valuable asset. Keeping your information secure is the top priority of the mcb77 technology team.
Sharing Data with Third Parties
Mcb77 never sells, rents, or transfers users' personal information to third parties for commercial purposes. However, in limited circumstances, necessary information may be shared with trusted service partners. Payment gateway providers receive only the relevant financial data required to complete transactions. We may be legally required to disclose information in response to valid orders from law enforcement agencies or courts. Even in such cases, we provide only the specific information requested — nothing more.
When Your Data May Be Shared
- With authorised financial service providers for payment processing (transaction-related data only)
- With hosting and cloud service partners for managing technical infrastructure (under contractual confidentiality terms)
- To comply with legal directives from government or regulatory authorities
- With authorised security partners for fraud prevention (anonymised data only)
- For any other purpose with your explicit consent
All of our third-party partners sign data protection agreements aligned with mcb77's privacy policy. We regularly review the security practices of these partners. Where data is transferred outside Bangladesh, equivalent security standards are ensured.
Your Rights Over Your Data
Right to Access Your Data
You can view all personal data stored in your account at any time. mcb77 is required to provide a complete copy of your data within 30 days of receiving your request. This information will be delivered in an easy-to-read format. Most data can be viewed directly through the account portal.
Right to Correct Your Data
You have the right to correct any inaccurate or incomplete information in your account. Your name, address, and contact details can be updated directly from Account Settings. For changes to identity verification information, please contact our Support team. Corrections are reflected in the system promptly.
Right to Erasure
You may request deletion of your account and associated data at any time. Certain financial records must be retained for a defined period due to legal obligations, but they will not be used for any active purpose. Account closure requests may take up to 14 business days to process. A confirmation email will be sent once your data has been deleted.
Other Rights
- Right to Object to Processing: You have the right to object to the use of your data for specific purposes, particularly for marketing communications.
- Right to Data Portability: You have the right to receive your data in a machine-readable format and to transfer it to another service.
- Right to Withdraw Consent: You may withdraw any consent at any time, without affecting the lawfulness of processing carried out prior to that withdrawal.
- Right to Lodge a Complaint: If you are not satisfied with our privacy practices, you have the right to lodge a complaint with the relevant regulatory authority.
Policy Updates & Contact Us
Policy Update Process
Mcb77 may review and update this Privacy Policy from time to time. Whenever significant changes are made, we will notify you in advance by email or via an in-platform notification. The date of the most recent update will be clearly indicated at the top of the policy. Continued use of the platform after any changes constitutes your acceptance of the updated policy. For major changes, we may seek fresh consent from you. We recommend visiting this page regularly to stay informed.
Support & Contact
For any privacy-related questions, requests, or concerns, please reach out to our Data Protection team. We aim to respond to all inquiries within 3 business days. You can contact us by email at: support@mcb77.biz (plain text). For account-specific data protection requests, please use the Support section after logging in. Answers to common privacy questions are also available in our FAQ section.
Last updated: January 2026. This policy is compliant with applicable laws and regulations of Bangladesh.
Get Started Safely Today
Keep your data safe while enjoying the best entertainment at mcb77. Thousands of users across Bangladesh have already joined our secure platform. Have more questions? Browse our FAQ section or open an account directly.